GOOD GOOD Online Customers
We stand behind our products and high-quality ingredients. We are committed to ensuring the best-in-class customer service. We are happy to offer our Customer Happiness Policy.
If you do not 100% love your product experience, especially if it is your first time trying us out, we would love the opportunity to make it right. Being in the taste bud satisfaction industry, we are constantly using your feedback to offer the best-in-class customer experience. For those who take the time to follow this simple 3-step process, we will refund you up to $40 USD (or 6 jams using the bundle builder). Please note that the order has to be within 45 days.
Step 1: Contact Customer Support at firstname.lastname@example.org.
Step 2: Customer support will respond with a follow up email.
Step 3: Customer provides GOOD GOOD with a description of the issue so we can learn from your experience. Customer service will initiate refund.
GOOD GOOD In Store Customers
If you don’t 100% love your GOOD GOOD product, please visit the customer service desk at the store you purchased from to request your refund. Refunds are subject to the store's return policy.